Income Maintenance Investigator II
3.
0 Rockingham, NC Rockingham, NC Full-time Full-time From $38,492 a year From $38,492 a year INCOME MAINTENANCE INVESTIGATOR II RICHMOND COUNTY DEPARTMENT OF SOCIAL SERVICES Applications will be accepted through February 15, 2024 Employees in this class are responsible for working with considerable independence in investigating fraud or alleged fraud cases in the income maintenance program of the County Department of Social Services.
Work at this level requires reviewing clients' case files and making decisions as to the appropriate action to take in resolving the case.
Employees determine if errors exist and, if so, the cause of the errors.
Employees initially evaluate case referrals to determine if the referral is valid and whether a more in- depth review is required.
Where the cause of the error indicates potential client fraud, the worker is responsible for investigating the case and determining the appropriate course of action required to resolve the case.
Work also involves working with clients to settle cases out of court, representing the agency in negotiating settlements, and working with the prosecutor in presenting the case in court.
This class can be distinguished from the lower-level investigators by the amount of independence in the decision-making process and by the employees' substantial involvement in the administrative hearing and judicial process.
Work involves the reconstruction of case files and the analyses of these files against current income maintenance regulations, rules, and procedures, as well as those that were in effect at the time of the alleged error or fraud.
Where no valid error is detected or where the discrepancy was caused by an agency error the case is returned to the work unit for appropriate action.
Where the cause of the error indicates a potential for client fraud, the employees are responsible for investigating the case to include interviewing the client, clients' employers, income maintenance caseworker referring the case and any other related sources of information.
Work requires employees to independently research the case and decide on a course of action either in dismissing the case, negotiating with the client for repayment or presenting the case in an administrative hearing or to the district attorney for prosecution.
In some agencies the investigator is required to have all legal and statutory documentation assembled, prepared and ready for presentation to the court by the district attorney.
Employees may also be required to monitor clients' repayment of funds and revise or renegotiate payment plans as necessary.
I.
KNOWLEDGE, SKILLS, AND ABILITIES - Thorough knowledge of manuals, rules, and procedures used in determining eligibility.
Thorough knowledge of investigative procedures and techniques.
Thorough knowledge of rules, regulations, policies, and procedures of the judicial system.
Good mathematical reasoning and computational skills.
Considerable knowledge of agency's organizational rules, policies, and procedures.
Ability to recognize, collect, and evaluate evidence to support actions.
Ability to communicate effectively with applicants, community agencies, law enforcement agencies, and judiciary personnel to obtain or present pertinent data, and to negotiate agreement and/or cooperation.
Ability to maintain effective working relationships with other employees, the general public, and the judicial system.
Ability to present information orally or in written form.
II.
MINIMUM TRAINING AND EXPPERIENCE REQUIREMENT:
An Associate Degree in Human Services Technology, Social Services Associate, Paralegal Technology, Criminal Justice, Business Administration, Secretarial Science or closely related curriculum and two years of experience as an Income Maintenance Caseworker or Investigator; or graduation from high school and three years of experience as an Income Maintenance Caseworker or Income Maintenance Investigator; or graduation from high school and two years of investigative experience in credit, legal, or law enforcement work plus eighteen months of experience as an Income Maintenance Caseworker or Income Maintenance Investigator; or an equivalent combination of training and experience.
III.
Benefits:
Free health insurance, dental insurance, and life insurance to the employee.
Automatic 5% employer contribution into 401k, strong pension plan and annual, sick, and petty leave with 13 paid Holidays off per calendar year along with many other fantastic benefits.
IV.
SALARY:
Starting at $38,492 based on experience and education.
Qualified applicants must complete a PD-107 (State Application) and returned to one of the following:
? Drop off in a sealed envelope at Department of Social Services registration window.
? NCWorks First Career Center (formally the Employment Security Commission).
Applications may also be submitted at www.
indeed.
com.
Richmond County does not discriminate against race, color, national origin, sex, religion, age or disability in employment or the provision of service.
AN EQUAL OPPORTUNITY EMPLOYER Job Type:
Full-time Pay:
From $38,492.
00 per year
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
Day shift Monday to Friday Ability to Relocate:
Rockingham, NC 28379:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Rockingham, NC Rockingham, NC Full-time Full-time From $38,492 a year From $38,492 a year INCOME MAINTENANCE INVESTIGATOR II RICHMOND COUNTY DEPARTMENT OF SOCIAL SERVICES Applications will be accepted through February 15, 2024 Employees in this class are responsible for working with considerable independence in investigating fraud or alleged fraud cases in the income maintenance program of the County Department of Social Services.
Work at this level requires reviewing clients' case files and making decisions as to the appropriate action to take in resolving the case.
Employees determine if errors exist and, if so, the cause of the errors.
Employees initially evaluate case referrals to determine if the referral is valid and whether a more in- depth review is required.
Where the cause of the error indicates potential client fraud, the worker is responsible for investigating the case and determining the appropriate course of action required to resolve the case.
Work also involves working with clients to settle cases out of court, representing the agency in negotiating settlements, and working with the prosecutor in presenting the case in court.
This class can be distinguished from the lower-level investigators by the amount of independence in the decision-making process and by the employees' substantial involvement in the administrative hearing and judicial process.
Work involves the reconstruction of case files and the analyses of these files against current income maintenance regulations, rules, and procedures, as well as those that were in effect at the time of the alleged error or fraud.
Where no valid error is detected or where the discrepancy was caused by an agency error the case is returned to the work unit for appropriate action.
Where the cause of the error indicates a potential for client fraud, the employees are responsible for investigating the case to include interviewing the client, clients' employers, income maintenance caseworker referring the case and any other related sources of information.
Work requires employees to independently research the case and decide on a course of action either in dismissing the case, negotiating with the client for repayment or presenting the case in an administrative hearing or to the district attorney for prosecution.
In some agencies the investigator is required to have all legal and statutory documentation assembled, prepared and ready for presentation to the court by the district attorney.
Employees may also be required to monitor clients' repayment of funds and revise or renegotiate payment plans as necessary.
I.
KNOWLEDGE, SKILLS, AND ABILITIES - Thorough knowledge of manuals, rules, and procedures used in determining eligibility.
Thorough knowledge of investigative procedures and techniques.
Thorough knowledge of rules, regulations, policies, and procedures of the judicial system.
Good mathematical reasoning and computational skills.
Considerable knowledge of agency's organizational rules, policies, and procedures.
Ability to recognize, collect, and evaluate evidence to support actions.
Ability to communicate effectively with applicants, community agencies, law enforcement agencies, and judiciary personnel to obtain or present pertinent data, and to negotiate agreement and/or cooperation.
Ability to maintain effective working relationships with other employees, the general public, and the judicial system.
Ability to present information orally or in written form.
II.
MINIMUM TRAINING AND EXPPERIENCE REQUIREMENT:
An Associate Degree in Human Services Technology, Social Services Associate, Paralegal Technology, Criminal Justice, Business Administration, Secretarial Science or closely related curriculum and two years of experience as an Income Maintenance Caseworker or Investigator; or graduation from high school and three years of experience as an Income Maintenance Caseworker or Income Maintenance Investigator; or graduation from high school and two years of investigative experience in credit, legal, or law enforcement work plus eighteen months of experience as an Income Maintenance Caseworker or Income Maintenance Investigator; or an equivalent combination of training and experience.
III.
Benefits:
Free health insurance, dental insurance, and life insurance to the employee.
Automatic 5% employer contribution into 401k, strong pension plan and annual, sick, and petty leave with 13 paid Holidays off per calendar year along with many other fantastic benefits.
IV.
SALARY:
Starting at $38,492 based on experience and education.
Qualified applicants must complete a PD-107 (State Application) and returned to one of the following:
? Drop off in a sealed envelope at Department of Social Services registration window.
? NCWorks First Career Center (formally the Employment Security Commission).
Applications may also be submitted at www.
indeed.
com.
Richmond County does not discriminate against race, color, national origin, sex, religion, age or disability in employment or the provision of service.
AN EQUAL OPPORTUNITY EMPLOYER Job Type:
Full-time Pay:
From $38,492.
00 per year
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
Day shift Monday to Friday Ability to Relocate:
Rockingham, NC 28379:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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